By David D. Woods, Erik Hollnagel
Our fascination with new applied sciences is predicated at the assumption that extra robust automation will conquer human barriers and make our structures 'faster, greater, cheaper,' leading to basic, effortless projects for individuals. yet how does new expertise and extra strong automation switch our paintings?
Research in Cognitive structures Engineering (CSE) seems on the intersection of individuals, know-how, and paintings. What it has discovered isn't tales of simplification via extra automation, yet tales of complexity and variation. whilst paintings replaced via new know-how, practitioners needed to focus on new complexities and tighter constraints. They tailored their concepts and the artifacts to paintings round problems and attain their objectives as in charge brokers. The shock used to be that new powers had remodeled paintings, developing new roles, new judgements, and new vulnerabilities. sarcastically, extra self reliant machines have created the requirement for extra subtle varieties of coordination throughout humans, and throughout humans and machines, to conform to new calls for and pressures.
This ebook synthesizes those emergent styles even though tales approximately coordination and mis-coordination, resilience and brittleness, affordance and clumsiness in various settings, from a health facility in depth care unit, to a nuclear energy regulate room, to an area commute keep an eye on heart. The tales exhibit how new calls for make paintings tricky, how humans at paintings adapt yet get trapped via complexity, and the way humans at a distance from paintings oversimplify their perceptions of the complexities, squeezing practitioners. The authors discover how CSE observes on the intersection of individuals, expertise, and paintings, how CSE abstracts styles at the back of the skin info and broad adaptations, and the way CSE discovers promising new instructions to aid humans deal with complexities. The tales of CSE convey that one key to well-adapted paintings is the facility to be ready to be stunned. Are you prepared?